Overall Rating / 69 Total Testimonials
Regency Home Remodeling
We couldn’t be happier with the work done by Regency. We needed a major kitchen remodel and some other related electrical and plumbing work. We were overwhelmed with how to begin. I had a good feeling about Regency from the first phone call. I spoke with someone immediately (PJ) and he was not only friendly but set us up for an initial meeting with Bruce as soon as possible. Bruce walked us through our options and was refreshingly upfront about costs and honest about what was needed/what was optional. We had an old square shaped kitchen. Bruce and the kitchen designer Iwona came up with designs that maximized use of the space while keeping things open and inviting. I love everything from the lighting, the newly framed window with sink and pendant light, to the cabinets with space saving ideas. Bruce helped us navigate what to look at with the venders and how to stay within budget. When it came to the work, the team was FANTASTIC, especially Greg. Everyone was polite and extremely detail oriented. Even the inspectors complemented the work during inspection. We're so pleased with the kitchen, we've asked Regency to do our laundry room next. So we are repeat customers already!
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
Regency has been professional! I've known them for 3 years now. They performed a kitchen remodel and renovated a small room. They started on time, went over by two weeks, but got the job done well. The reason I have kept in touch with Regency is because Bruce/PJ informed from the onset that if there are small things that need a quick check-up or fixing, to call them. Well, about a week ago, the kitchen sink had some minor deficiencies resulting from the initial installation. I emailed Bruce. He was traveling in Europe BUT found a way to not only email me back and also contacted PJ. Within a week, Regency came over and fixed the sink as well as readjusted a ceiling lamp fixture. None of these minor improvements/fix-its cost me -- I have called Regency twice over the last 3 years, only when a minor issue clearly resulted from initial installation. Let me say this -- when you have a team involved with remodeling, you are always going to have an individual who may not have the same kind of attitude for detail as the rest. On such occasions, minor issues may crop up down the road. However, what matters more than anything is knowing that Regency has impressive customer care!
Short version: I have nothing but raves for Bruce and his team. They were great, I got a touch of HGTV crazy, I was talked back to reality, and I am beyond pleased with my final product. Also, I think it is really important to note that he was the only contractor I met with that didn’t play games or ask me to do the work without permits. The three other gentlemen I met with, who were all approved through Angie’s List and Home Advisor, were all pushing to work without permits or didn’t even bring it up until I asked. Bruce and I were on the same page about how it had to be done properly and legally. It wasn’t a question, which spoke to the credibility of both him and Regency. These guys know what they are doing. Long story: I have a small tri-level house with only one shared full bathroom upstairs with an additional vanity area and sink in the master. Bruce was able to take that space and turn it into two BEAUTIFUL full bathrooms. He was there with me and walked me through every step, including my panicked midnight emails asking stupid questions, which he assured me were not stupid… they were. He dealt with all of my indecision and gave opinions every time that I asked. Bru
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